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Terms & Conditions
Warranty Disclaimer
All products are inspected before shipment.
Seller makes no warranties, expressed or implied, including but not limited to warranties of merchantability or fitness for a particular purpose.
In no event shall Seller be liable to Buyer for incidental, consequential, special or extraordinary damages whatsoever.
Returns
Buyer agrees to open and inspect items immediately upon delivery.
All returns must be authorized in advance by Seller within 48 hours of receipt of goods by Buyer.
Returns will not be accepted beyond 15 days after date of delivery.
Buyer must pre-pay all freight on authorized returned goods.
Freight claims resulting from return shipment are the responsibility of Buyer.
Custom, non-stock and special order items are not returnable.
A 20% restocking fee will be charged against any refund due.
Delays
All orders are accepted by Seller upon the express understanding by the Buyer that Seller shall not be liable for delays in delivery of the goods or inability to deliver the goods caused by or due to inability to obtain transportation, equipment or material, or by reason of fires, floods, strikes, embargoes, actions of any military or civil authorities, whether legal or de facto, labor difficulties, riots, lock outs, acts of God, or similar or different circumstances beyond the control of Seller.
Cancellations
Orders for custom, non-stock and special order items cannot be cancelled except upon terms that will compensate Seller for costs incurred.
Back Order
Seller ships full orders only – No partial shipments.
Freight
All costs of freight, transportation or mailing, and all demurrage charges shall be paid by Buyer.
Delivery
Delivery of the goods by Seller to the carrier at the point of origin shall constitute delivery of the goods to Buyer and thereafter the shipment of the goods shall be at Buyer’s risk.
Damages
Claims for shortages and/or damages must be made by Buyer within 48 hours of receipt of the goods, and no claims made after the expiration of such period will be entertained or allowed.
Damages for UPS deliveries will be handled through The Flag Company, Inc. Damages for USPS deliveries must be handled by Buyer through USPS at their website, www.usps.com.
Dies, Tools, & Patterns
Charges made for dies, tools and patterns are part of the purchase price of the goods and do not convey ownership to Buyer.
All dies, tools and patterns remain the property of the Seller, unless agreed by Seller in writing.
Payment
Seller accepts Visa, MasterCard, American Express and Discover cards or prepayment by bank checks drawn on U.S. funds.
Internet orders are charged online when the order is submitted.
Net 15 terms are allowed to certain long-standing commercial customers with approved credit.
Terms are from date of invoice and not from date the goods are received. No extra dating.
Any amounts past due are subject to a service charge of 1.5% per month (18% annually) starting 30 days from invoice date.
All prices and specifications are subject to change without notice.
Collection
In the event that legal action is required by Seller to collect amount owed by Buyer, Buyer will pay Seller all costs of collection including reasonable attorney’s fees.
Shipping Weights, Prices, & Specifications
Weights will vary according to size of shipping carton and/or packaging materials used.
Weights are used for determining approximate freight charges.
Seller is not responsible for any difference in calculated freight charges versus actual freight charges.
All prices and specifications are subject to change without notice.
Privacy Policy
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